To: Cotillion Parents
We had a few identification problems when getting ready to mail out your children’s packages. A good 90% of you received everything just fine… but about 10% of the i.d. cards contained incorrect numbers and went to the wrong addresses. An additional few are here in my studio because the card didn’t contain a vital part of the necessary information needed to get the mailer to you.
Since we have no way of knowing which cards contained the wrong numbers, what this means is that for those who received nothing, or those who received the wrong package, we’re waiting to hear from you so that we can correct the problem. To assist us in helping you, we ask that you go to the online gallery for your cotillion (linked below) and locate your child’s portrait. When you click on the thumbnail (tiny image) of your son or daughter, it will show you their correct i.d. number underneath all of the small images (ex: 5×7_001). When you call our office, you’ll give us this number, along with your child’s name. That way we can correctly match up an address card with the right identification digits. The galleries are:
Again, of the approximately 200 packages ordered, only about 20 were mislabled. We regret the situation, but are thankful that it is as small as it is! Please contact us as soon as possible and we ask for you patience with us as we try to resolve a frustrating issue.
-Melanie


